Professional(M), Business Performance Management at Samsung in Mountain View, CA
The North American Service Business (NASB) team is seeking a talented individual with strong operational and management skills, capable of dealing with multiple teams across a portfolio of services, and with experience in running the operations of a growing business. The candidate will manage the team responsible for the Next Experience (NASB_NX)'s team business operations. This position requires the ability to work with minimal direction, the capacity to move quickly and be flexible while delivering high-quality results. Having an eye for process improvement is critical as we will look to the Head of Business Operations for input on how to evolve current processes. 3. Motivate business organizations to achieve goals and induce change in behavior through the wise selection of correct evaluation items and fair evaluation. Role and Responsibilities Manage weekly/monthly business performance reports to HQ/SEA executives Plan, coordinate, and run meetings of the NASB_NX Leadership team, onsite and offsite, in person and virtually Understand the financial performance of NASB's services portfolio and work closely with the Finance team and business leads to allocate and monitor budget, set KPIs and track MBOs achievement Ensure all staff issues are addressed properly, efficiently and judiciously, and keep track of progress until resolved Work with external vendors to facilitate onboarding, monitor proper invoicing and payment, and help resolve any issues related to internal approval processes, involving stakeholders across Product, Finance, Legal, Privacy, and other supporting teams Collaborate with HR team to maintain a current perspective on the state of the organization, the needs of the NASB_NX teams, ongoing and future recruiting for both FTEs and Contractors, and manage the onboarding process of new resources Define future vision and strategy for the Business Operations team, and execute it through recruiting, and the creation of the necessary new policies and processes Coach, mentor and grow a team of highly motivated individuals, with different degrees of experience in Business Operations Skills and Qualifications 8-10 years running operations for a high-growth company, ideally in digital media or content industries Proficiency in all Microsoft office and Google productivity applications, including:
Outlook, Word, PowerPoint and Excel Knowledge of additional productivity tools / software (e.g., Airtable, Slack, Confluence), a plus Ability to be both strategic, as well as excellent at execution Comfortable acting within a rapidly evolving environment, where not all has been normed and defined Culturally sensitive:
capable of mediating differences emerging from different backgrounds and business practices Excellent communication skills Ability to maintain a high level of confidentiality
Salary Range:
$80K -- $100K
Minimum Qualification
Corporate FinanceEstimated Salary: $20 to $28 per hour based on qualifications.
Outlook, Word, PowerPoint and Excel Knowledge of additional productivity tools / software (e.g., Airtable, Slack, Confluence), a plus Ability to be both strategic, as well as excellent at execution Comfortable acting within a rapidly evolving environment, where not all has been normed and defined Culturally sensitive:
capable of mediating differences emerging from different backgrounds and business practices Excellent communication skills Ability to maintain a high level of confidentiality
Salary Range:
$80K -- $100K
Minimum Qualification
Corporate FinanceEstimated Salary: $20 to $28 per hour based on qualifications.
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